The information on this page reflects instructions, FAQ content and information starting with the 2021-22 academic term. Any remaining inquiries related to the 2020-21 school year should be communicated to the Finance Department.
The International School, in partnership with SMART Tuition, offers an expanded online tuition payment tool.
SMART can accept and process online payment for all of TIS’s payment options – Full Pay, 60/40, or Monthly (please refer to your tuition contract for further details of these plans or visit here). With a SMART Tuition account, and only with a SMART Tuition account, families can set up a pre-scheduled automatic bank payment (ACH) or pay with a credit card.*
SMART charges a one-time setup fee of $10 for the Full Pay option, and $50 for the 60/40 and Monthly options. A fee of 2.85% of transaction value will apply for any credit card payments.
Special Note regarding the Monthly Plan: Families who choose the Monthly Plan payment option are REQUIRED to enroll and submit payment via SMART, since TIS does not manage monthly payment plans in-house.
Frequently Asked Questions
Q1. In the past, I have been paying the school directly under the Full Pay or 60/40 plans. Can I continue to do that?
Absolutely. The school continues to accept paper checks and cash. Families can also submit payment through their online Bill Pay application, often available at no cost with most personal bank accounts.
Enrolling via the SMART tuition payment portal remains optional for those payment plans. The convenience of using SMART includes the ability to pay by credit card and the ability to schedule payment, and not having to remind yourself later, running the risk of missing the various deadlines tied to the various Payment Plans.
Q2. If I enroll through the SMART payment portal for the Full Pay option, how much will SMART charge?
$10. (not including a 2.85% convenience fee charged for credit card payments, and fees associated with late or returned payments).
Q3. The 60/40 Plan involves two payments – one due July 31 and one due December 31. How much would SMART charge for that?
$50. (not including a 2.85% convenience fee charged for credit card payments, and fees associated with late or returned payments).
Q4. This is a vendor change from FACTS to SMART. What has changed for me?
Payment processing dates remain largely unchanged. The second portion of the 60/40 Plan would be due on December 31, instead of January. For the Monthly Plan, payment day options within a month remain unchanged, for both ACH and Invoice.
The fees have changed. Full Pay is now $10, and the 60/40 and Monthly Plans are now $50. In addition, while the school no longer collects a late fee, SMART charges a $40 Follow-up Services Fee to cover its extra collections efforts for late payments.
Since this is a complete change of service provider, there are no rollovers from prior years. Therefore, all families, both current and new, will need to open a new SMART account (mandatory for Monthly Plans, optional for Full Pay and 60/40 Plans). However, the process for opening a SMART account is expected to be a very simple process.
For all Monthly Plan families, an email will be sent which provides a link to completing payment instructions (ex. bank account, credit card, etc). Full Pay and 60/40 Plan families who wish to open a SMART account in order to pay with a credit card, or through a scheduled ACH payment from a bank account, will need to contact the TIS Finance Department no later than one month prior to payment due date.
Q5. I have two children enrolled, and wish to choose Full Pay for one child and Monthly for another child. Can I enroll both in the SMART portal, and how much will that cost?
The SMART setup fee is capped at $50/family.
Q6. Any other fees involved?
Late payments will be charged a SMART Follow-up Services Fee of $40.00 per missed payment. Returned payments will be charged a $30.00 fee. A 2.85% convenience fee applies to all credit card transactions.
Q7. If I want to pay by credit card, what are my options?
TIS does not accept credit card payments directly for tuition. The only way to pay by credit card is by enrolling via SMART. You have the ability to pay all or just some of your tuition by credit card simply by accessing your SMART account online and changing your method of payment. A 2.85% convenience fee applies to all credit card transactions.
Q8. What credit cards are accepted?
Mastercard, Discover, American Express, Visa.
Q9. I have submitted my tuition contract, and chosen my payment option. I have also updated my family profile through TIS and signed an enrollment agreement. Do I need to do something extra for arranging my tuition payment?
All families who choose the Monthly payment plan will receive an account setup email with a link from SMART. For the majority of situations, basic student and family information will already be pre-filled, which leaves you with the task of choosing a payment day and entering your bank account or credit card information.
Any families who choose the Full Pay or 60/40 payment plan must contact the Finance Department, in advance, if they want to pay by scheduled ACH or credit card. Because the school does not accept credit card payments directly, any last-minute request to pay by credit card will be denied.
Q10. I have entered information in the SMART payment portal, but it never asks me for a tuition amount. Why is that?
The School applies the tuition amount to your account once it has been notified by SMART that you have enrolled. You can reference your tuition amount via your tuition contract and invoice, or by contacting the TIS Finance Department. You will also be notified once your account is activated, so that you can see what you will be charged. The earlier you enroll, the more time there is to clarify amount owed and to make adjustments as necessary based on financial aid awards, sibling additions, enrollment changes, etc.
Q11. Is there a difference between the enrollment date and the pay date?
Yes, an important difference. Because of the time needed to set the various payment options up, there is always going to be a 2-4 week gap between SMART account enrollment/activation, and the actual processing of a payment.
So, enroll early! Otherwise, particularly with regard to the Monthly plan, you could end up owing a higher monthly amount, due to the shrinking of the standard August-through-May 10-month payment calendar into consolidation over nine months, eight months, etc. It could even impact your child’s ability to start on time.